Privacy policy

Privacy Policy — Family of Stars

Last updated: October 10, 2025

Family of Stars (“we,” “us,” or “our”) is committed to protecting your privacy. This Policy explains what we collect, how we use it, who we share it with, and the choices you have. By using our website and services (the “Services”), you agree to this Policy.

1) Information We Collect

A. Personal Information you provide

Contact details (name, email, phone).

Account and purchase information (order details, delivery preferences).

User content (messages, comments, journal-related submissions).

B. Information collected automatically

Device and usage data (IP address, browser type, pages viewed, clicks, timestamps, referring/exit pages).

Cookies and similar technologies for preferences, analytics, and site performance. See “Cookies & Tracking” below.

C. Information from third parties

Payment processors (confirmation of payment status—no full card numbers stored by us).

Analytics providers and marketing tools.

2) How We Use Your Information

We use information to:

Provide, personalize, and maintain the Services (including order processing and customer support).

Analyze usage to improve performance, content, and features.

Communicate with you about orders, updates, and—if you opt in—promotions related to our journaling content.

Detect, prevent, and address fraud, security, or technical issues.

Comply with legal obligations or with your consent.

3) Cookies & Tracking

We use cookies and similar technologies to remember preferences, measure site traffic, and improve the user experience. You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

4) How We Share Information

We do not sell your Personal Information. We may share information with:

Service providers/contractors (hosting, analytics, order fulfillment, email delivery) under confidentiality and data-use restrictions.

Legal and safety purposes (to comply with law, enforce our Terms, protect rights, security, or property).

Business transfers (if we explore or complete a merger, acquisition, or asset sale, subject to continued protections).

5) Data Security

We use administrative, technical, and organizational safeguards designed to protect Personal Information. No method of transmission or storage is 100% secure; use the Services at your own risk.

6) Data Retention

We retain Personal Information only as long as needed for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements.

7) Your Choices

Marketing emails: You can unsubscribe via the link in our emails.

Cookies: Control through your browser settings.

Access/Deletion/Correction: See “Your California Privacy Rights” for CPRA options; you may also contact us at the email below.

8) Your California Privacy Rights (CPRA)

If you are a California resident, you have the right to:

Know/Access the categories and specific pieces of Personal Information we collected about you.

Correct inaccurate Personal Information.

Delete Personal Information (subject to lawful exceptions).

Opt out of “Selling” or “Sharing” for cross-context behavioral advertising (we do not sell Personal Information; if we engage in “sharing” as defined by California law for advertising, you may opt out via our “Do Not Sell or Share My Personal Information” link when available).

Limit use of Sensitive Personal Information (we do not use it beyond permitted purposes).

Non-discrimination for exercising your rights.

Submitting a request: Email [email protected]
 with “California Privacy Request.” We will verify your identity before fulfilling requests and may require additional information. You can use an authorized agent with proof of authorization and verification.

Categories collected (last 12 months): Identifiers (contact info), commercial information (orders), internet/usage data (analytics). Sources: you, your devices, service providers. Purposes: as listed in Section 2. Disclosures: to service providers/contractors (Section 4). We do not knowingly “sell” or “share” the Personal Information of consumers under 16.

9) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect Personal Information from them. If you believe a child under 13 provided information, contact us to request deletion.

10) International Users

If you access the Services from outside the United States, your information may be processed in the U.S. where data protection laws may differ from those in your jurisdiction.

11) Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with a new “Last updated” date. Continued use of the Services indicates acceptance of the updated Policy.

12) Contact Us

Questions or requests about this Policy? Email [email protected]